We’re here to help. Whether you have a question about your order, need help with sizing, or just want to say hello — we’d love to hear from you.
support@wildpetalthreads.store
We aim to respond within 24–48 business hours.
🕒 Support Hours
Monday – Friday
9:00 AM – 5:00 PM (GMT+7)
🏢 Headquarter
Wild Petal Threads
149 Truong Chinh Street, Xuan Hoa Ward, Phu Tho Province, Vietnam
🧵 Factory & Workshop
149 Truong Chinh Street,
Xuan Hoa Ward, Phu Tho Province, Vietnam
💬 Need Help With:
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Order status & tracking
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Return or exchange requests
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Product or sizing questions
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Custom embroidery inquiries
Check our FAQs for quick answers — or reach out directly. We’re a small team, but we care deeply and respond personally to every message.